We are having delays due to hurricane helene and milton. Please we ask for your patience and support during these tough times.
Due to the high demand in our shop, it's likely that the normal delivery time might increase up to additional 10 more days in some cases.
Note: In some countries, delivery can be delayed by customs. We’ll let you know.
We recommend that you keep an eye on your tracking.
If you have more than one item, its very likely you will receive them separately.
Each item will have its own shipping code.
Free Standard Shipping
Domestic and International:
For our USA based customers, orders are fulfilled within 24 hours since payment is processed. The Standard deliveries take on average 3 - 8 business days excluding weekends. If your package is marked delivered by the USPS, and you do not receive the package, you will need to contact the local post office who has marked it delivered. We will not refund orders that are marked delivered.
For other international customers, orders are fulfilled within 24 hours since payment is processed. Stand deliveries take on average 10 - 18 days excluding weekends.
Delivery doesn't require signature.
- Fast Shipping - DHL :
Orders are processed within 24 hours since payment is processed. Deliveries take on average 5 - 10 business days, weekends are not included.
Tracking Info: You will receive the tracking number and shipping status within 24 hours of your purchase. Weekends/holidays are not included.
Signature may be required at the time of delivery.
When will I receive tracking information:
For standard shipment, within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
If you do not receive your tracking number within 7 business days, please contact contact@bongstown.com
Please note we can't ship to armed forces (APO / FPO).